HACK YOUR
BUREAUCRACY

A book by Marina Nitze and Nick Sinai

Whether you just started your first entry-level job, run the entire company, or just feel trapped by your condo association bylaws, it’s time to learn how to get big things done. From local government to the White House, Harvard to the world of venture capital, Marina Nitze and Nick Sinai have taken on some of the world’s most challenging bureaucracies—and won.

Now, they bring their years of experience to you, teaching you strategies anyone can use to improve your organization through their own stories and those of fellow bureaucracy hackers. Regardless of your industry, role, or team, Hack Your Bureaucracy shows how to get started, take initiative on your own, and transform your ideas into impact.

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  • "I’ve never read a book with so many good ideas. Every page that I read, I kicked myself, thinking back on all the times I tried to make change and failed. If Hack Your Bureaucracy had been written 30 years earlier, I would have accomplished so much more in my life."

    Steve Levitt

    author of Freakonomics and University of Chicago professor

  • "A master class on intrapreneurship. If you want to drive change in large organizations, Hack Your Bureaucracy is a must read."

    Eric Schmidt

    co-founder of Schmidt Futures and former CEO of Google

  • "I’ve never read a book with so many good ideas. Every page that I read, I kicked myself, thinking back on all the times I tried to make change and failed. If Hack Your Bureaucracy had been written 30 years earlier, I would have accomplished so much more in my life."

    Steve Levitt

    author of Freakonomics and University of Chicago professor

  • "We think that changing the world requires inspirational leaders, but the truth is that real change is driven by regular people working behind the scenes. This is a deeply empowering and practical book for those people: for anyone, anywhere, who just wants to GET STUFF DONE. Marina and Nick may claim that they're not magicians, but I have watched them in action. The skills that they are passing along in this book feel like magic because they work."

    Cecilia Muñoz

    former Director, White House Domestic Policy Council under President Obama

  • "To tackle the biggest challenges we face on the planet, we will have to make bureaucracies work. Marina and Nick show us how. Practical, insightful, and totally spot-on, Hack Your Bureaucracy is essential reading for everyone from frustrated leaders to ambitious newcomers."

    Jen Pahlka

    Founder, Code for America and former U.S. Deputy CTO

  • "Whether you are revamping your small business, helping to improve the PTA, or leading a scaled organization, this book has something for you. Marina and Nick take solving complex organizational problems and driving outcomes to a new level. Hack Your Bureaucracy is a step-step-guide on how to have impact one practical step at a time. Their bureaucracy hacking advice is thoughtful, tested and useful wisdom for those leading in any sector."

    Tara McGuinness

    co-author of Power to the Public, founder, New Practice Lab

  • "Nick and Marina are incredibly gifted change agents, and in Hack Your Bureaucracy, they provide hard-won lessons and wisdom that will be invaluable to everyone from entrepreneurs trying to build great companies to innovators working to change institutions of all kinds from the inside out. Like working with Nick and Marina, the book is energizing, inspiring, and an absolute blast -- a how-to manual for driving change unlike any other."

    Todd Park

    cofounder of Devoted Health, Athenahealth, and Castlight Health and former U.S. CTO

  • "The U.S. federal government is the largest and most unwieldy living organism in the world. In Hack Your Bureaucracy, Marina Nitze and Nick Sinai use their own experience as agents of change in the civil service to give a master class on how to get things done. This book is essential reading for anybody working in any large institution, not just government."

    Carl Malamud

    Public Resource

  • "Having worked for decades in the Defense Department, including having had the top three jobs, I know how important it is to empower people. I’ve seen it with both military service members and DoD civilian employees across a variety of roles: with hustle, grit, organizational savviness, and teamwork, you can take a good idea all the way through successful execution. In Hack Your Bureaucracy, Nick and Marina—world class bureaucracy hackers themselves—present an actionable and fun guide to getting things done, even in the most challenging of environments."

    Ash Carter

    former Secretary of Defense

  • "I spent nearly three years as the U.S. Air Force Chief Information Officer working every day to hack <em>my</em> bureaucracy. I wish I knew then what I see now in the straightforward and well-thought prescriptions laid out in this book—a must read for enlightened organizations and leaders looking to inspire the process changes and cultural mindset shifts necessary to hack <em>their</em> bureaucracies!"

    Bill Bender

    Lt Gen (Ret) USAF, SVP, Customer Excellence, Leidos

  • "Nick and Marina are masters of the dark arts of bureaucracy hacking. Hack Your Bureaucracy is full of dozens of tactics that I've used, and many more that I plan to! Anyone who wants to make change at scale -- in the U.S. Air Force, or in any organization of significance -- should read this book."

    Lauren Knausenberger

  • "Hack Your Bureaucracy should be on the desk of every government official in the land -- federal, state, and local. It offers powerful tools to strengthen and expand our democracy by making it work for everyone."

    Anne-Marie Slaughter

    CEO, New America

  • "A masterful guide to hacking the bureaucracy. Nick and Marina don't just talk the talk. When I was standing up the DoD Joint AI Center (JAIC), the organization took on a completely new life after Nick jumped in to help us. And as a relatively recent military retiree, I can attest that the VA online experience is 50x better today than it was just a few years ago. If you aren't energized by this book, you don't have a pulse!"

    Jack Shanahan

    First Director of the Algorithmic Warfare Cross-Functional Team, U.S. Air Force

WHAT’S IN THE BOOK

The book is centered around a series of 56 tactics you can employ to better equip yourself for hacking your own bureacracy. Here are a few of our favorite:

Click here for bonus materials referenced in the book!

Day One of Hack Your Bureaucracy

We’re excited to announce our new book, Hack Your Bureaucracy: Get Things Done No Matter Your Role On Any Team. It’s available now! Click here to read more.

Write It Down: How a Written Memo Can Help You Gain Support For Your Ideas

How can you get your coworkers to support your ideas at work? It sounds boring -- but trust us: write it down!

Bureaucracy Hacking Tactics to Create a Parent Nation

Our ideas for making the ideas in Dana Suskind's new book, Parent Nation, a reality.

Write It Down: How a Written Memo Can Help You Gain Support For Your Ideas

How can you get your coworkers to support your ideas at work? It sounds boring -- but trust us: write it down!

THE AUTHORS

Marina Nitze

Over a four-year span, Marina Nitze successfully built and led a disruptive team inside the largest bureaucracy in the world—the U.S. government—and within its most challenged agency, the Department of Veterans Affairs. Her team drastically improved veterans’ access to care and services and helping to increase veteran trust in the agency by 25%.

To invite Marina to speak at your next event, contact Tom Neilssen at BrightSight Speakers: tom@brightsightspeakers.com

Read more about Marina

Other work:

Nick Sinai

Nick Sinai is a venture capitalist, adjunct Harvard faculty, and a former senior White House official in the Obama Administration. As a Senior Advisor at Insight Partners, Nick serves on the board of Rebellion Defense, Hawkeye360, LeoLabs, and Shift5. He writes and teaches about technology in government, and serves as a commissioner on the Atlantic Council's Commission on Remaking the US Defense Innovation System. He’s been quoted in the Economist and the WSJ, and testified in front of Congress. Recently, Nick co-founded the U.S. Digital Corps, a new two-year federal fellowship for early-career technologists, launched in the summer of 2021.

To invite Nick to speak at your next event, contact Tom Neilssen at BrightSight Speakers: tom@brightsightspeakers.com

Read more about Nick

Other work:

RECOMMENDED READING

  • Inside Bureaucracy by Anthony Downs

  • Seeing Like a State by James C. Scott

  • The Secret of Our Success by Joseph Henrich

  • Administrative Burden by Don Moynihan

  • The Utopia of Rules by David Graeber

  • The Field Guide to Understanding 'Human Error' by Sidney Dekker

  • Kill It With Fire by Marianne Bellotti

  • The Rule of Nobody by Philip K Howard

  • Recoding America by Jennifer Pahlka

  • Power to the Public by Tara Dawson McGuinness and Hana Schank

  • The Four Workarounds by Paulo Savaget

  • A Civic Technologist's Practice Guide by Cyd Harrell

CONTACT US

Have some hacks of your own you want to share, or want us to talk tactics with you and your team? Drop us a line at us@hackyourbureaucracy.com.