Bonus
Resources
Introduction
Photo of Marina in the Cabinet room meeting
“Policy Entrepreneurship: Getting Things Done In Large Organizations” by Tom Kalil
Talk to Real People
Watch the Dominic videos here
The Crowdicity public feedback website for Washington State’s foster parent licensing redesign
Be Your Own Customer
Beware of Red Teams or Problem Lists
Understand Incentives & Risks
The Innovator’s Dilemma by Clayton Christensen
Know the Consequences
Build your own looping insulin system
Understand Why
10 Rules for Radicals by Carl Malamud
Weaver’s ESB trace: A Tale of Technical Policy
Try the Normal Way First
Relax Fixed Constraints
Set Your North Star
Use the Power of Visual Design
Places to buy or develop great-looking templates include Graphic River and Canva
Show the Hard Numbers
The Cholesterol Code by Dave Feldman
Lucia Coulter’s Lead Exposure Elimination Project
Clementine Jacoby’s Recidiviz
Jennifer Erickson’s work on organs
Brianna Morgan’s court statement in Virginia
Sea Cargo Charter supports reporting by shipping charterers
Poseidon Principles for Marine Insurance does the same for shipping insurers
Find Your Paperclip
Story of One Red Paperclip
Delivery Is the Strategy
Nudge by Cass Sunstein and Richard Thaler
Give Real Demos
Make the Bureaucracy Work For You
Graduation to FT: 2018 Reflection by Rohan Pavuluri
Strangle the Mainframe
Kill It with Fire by Marianne Bellotti
Cultivate the Karass
Give Credit Liberally
Matt Cutts shaving his head: So I had to shave my head: https://www.youtube.com/watch?v=zOVW2x-s0GM
Make Your Job
Use the Bureaucracy Against Itself
Don’t Waste a Crisis
Integrated Operations and Incident Command from the Layer Aleph blog
Play the Long Game
“Organ Failure: An American Horror Story” on Samantha Bee
Jennifer’s Washington Post article on kidney donation